Jun 9, 2020

‘iPhone is Disabled. Connect to iTunes' Error appears? Here are the solutions.


If you press the wrong passwords on your iPhone for many times, your iPhone will be set automatically into the state that 'iPhone is disabled' to protect itself. More times you press the wrong passcodes, the more serious situation you will encounter. After entering in the wrong passwords for 10 times, your iPhone will show you a warning that 'Connect to iTunes'.
And you may ask why my iPhone will be disabled and how can I fix this problem? Don't worry, Here I will give you some useful tips to fix it.

Why My iPhone Disabled?

Here are the reasons why your iPhone will be set into the disabled state. 
Any iPhone has the function of protecting themselves if anyone tries to unlock your phone by guessing your passwords. 
So if anyone input the incorrect passcodes 5 times on your iPhone, your phone will be set into the disabled state "iPhone is disabled, try again in 1 minute." If people press the incorrect password for 7 times, you will need to wait 5 minutes. Pressing the wrong password for 8 times will cost you to wait 15 minutes. 9 incorrect passwords will cost you to wait 60 minutes. And your phone will show "iPhone is disabled, connect to iTunes" or your phone will erase the data if self-destruct mode is turned on when you press the wrong password 10 times.
Under normal circumstances, your phone will not enter to this situation unless there are some artificial or unconscious operations. 
  • Unconscious operations: The phone which is put in your pocket will inadvertently press the password button when you are walking or doing some movements. 
  • Artificial operations: Your phone was taken away by your child or other people, they want to guess your password but they failed. Or your phone is disabled because your Touch ID not working and you forget your password so you have to guess for many times.

How to Fix "iPhone is Disabled. Connect to iTunes " Error?

Tip 1. Fix iPad Is Disabled Connect to iTunes with iTunes

If you have backed it up recently and you know your iPhone password, you can simply unlock the device.
  • Step 1. Connect your iPhone with a computer that has synced before via a USB cable.
  • Step 2. Launch iTunes and click "Summary" > "Sync" in iTunes and enter your correct password to unlock the device.
  • Step 3. Choose "Restore iPhone" to recover data from the most recent back.
Restore iPhone on iTunes

Tip 2. Resetting Your Phone to Recovery Mode

If you don't remember your iPhone password, you have to erase all the data on your phone by using recovery mode. But you can still restore the data if you have a backup in iTunes or iCloud.
Here are the instructions on how to enter Recovery Mode.
  • Step 1. Connect your phone with the computer via a USB cable.
  • Step 2. Open iTunes.
  • Step 3. Press and release the button according to your iPhone models.
(1) iPhone 8, 8 Plus, X, XS, 11, 11 Pro: Press and release the "Volume Up" button and the "Volume Down" button simultaneously, press and hold the "Side" button until you see the recovery-mode screen.
(2) iPhone 7 or later: Press and hold down the "Volume down" button and then release the "Volume down" button when you see your phone connect to iTunes.
(3) iPhone 6s or earlier: Press and hold the "Home button" on your phone. And release the Home button when you see the iTunes icon on your phone.

Note: Make sure you have backed up your data, or all the information on the iPhone will be erased and missing forever.

Tip 3. [The Optimal Choice] Using an iOS System Recovery Software

If you want to fix a disabled iPhone, using an iOS system recovery software is the most effective way and the most optimal choice. TunesKit iOS System Recovery is a professional iOS repair software that can not only help you fix a disabled iPhone without any data loss or backing up with iTunes but also can provide you the service of one-click to enter/ exit recovery mode. It is very easy to operate and professional.
Here are the detailed steps to fixing this problem by using TunesKit.

Step 1. Open TunesKit and Connect Your iPhone to Computer
First, you need to download TunesKit on your computer and then connect your phone to the computer via a USB cable. After your phone has been detected, press "Start".

Step 2. Select a Repairing Mode and Download Firmware Package
To fix a disabled phone, you should first try the Standard Mode, which can solve the common iOS issues and repair it without any data loss. But if you are facing more serious iOS system issues, you can choose the Advanced Mode which can recover more serious problems, but I will erase all data on your phone

 Next, confirm your device information and press the "Download" button.

Step 3. Recover the iOS system
After the download process has finished, click the "Repair" button and wait for your phone being recovered.

What's more, this software can fix more than 50 iOS problems on iPhone/ iPad/ iPod touch/ Apple TV such as iPhone Call Failed Error, iPad won't chargeiTunes Error -39, and so on. It is so powerful that it can get your device back to normal without data loss. So why not download it and have a try?

Video Demo: How to Fix 'iPhone is Disabled. Connect to iTunes' Error?

You can also watch the following short video to learn how to fix the 'iPhone is disabled. Connect to iTunes' Error with the assistance of TunesKit iOS System recovery.

How to avoid the iPhone from being disabled by pressing incorrect passwords?

There are also some tips for you to avoid your phone is disabled connect to iTunes.

The simplest thing you can do is not to repeatedly press the wrong password into your phone when you forgot your password. If you forget your password, you can follow the steps in the article Forgot Lock Screen Passcode on iPhone? How to Reset to solve this problem.

The next one is to put a protective film and case on your phone, this measure can effectively prevent the password button mistakenly being pressed.


And the last one is to back up our data frequently just in case the situation like this and avoiding all the data on your phone is erased.

The Bottom Line

Here are all the 3 best tips I can provide you to fix a disabled iPhone.  You can quickly fix this issue by using TunesKit without asking any technical specialists for help and without data loss. We sincerely hope that these solutions can fix your problem. And if you still have any questions about fixing iOS system issues, you can leave your voice below.

If you want to learn more about all these tools, you can refer to the source page here:


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