Now, Apple TV has grown into a popular device and widely used by people. It can receive digital data for visual and audio content and play it on a connected television. But in some cases, this smart device will get stuck in some serious issues. Apple TV could not sign in is one of the issues. If your Apple TV fails to sign in, this will prevent you from watching your favorite TV shows or movies.
To solve users' questions, here we sort out several ways to fix Apple TV could not sign in. If you are facing this issue, do not miss it and just keep reading. In this tutorial, you can always find a way up.
Fix 1: Restart your Apple TV
To restart your device, just refer to the following steps:
• Press and hold the Menu and Home (for 3rd generation and earlier, tap Down) buttons on the Siri Remote until the Apple TV status light blinks rapidly;
• Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it;
• As for Apple TV 4K or 4th Generation, just Go to Settings, choose System and then click Restart. But for the 3rd generation and earlier, just go to Settings > General > Restart.
Fix 2: Reset your Apple TV
If restarting can not fix Apple TV stuck on could not sign in, then you may try to reset your Apple TV. To achieve this, you simply need to go to Settings > System > Reset. If you are using Apple TV 3rd generation and earlier, just select Settings > General > Reset.
Fix 3: Disable two-factor authentication
• Open the iCloud;
• Select Apple ID and then Password & Security;
• Turn off the 2-factor verification option and log into iTunes.
Fix 4: Use verification code
The issue may occur on older Apple TV, especially if you are using two-factor authentication. To fix it, you may follow the guide below:
• Get an iPhone/iPad and the Apple ID;
• Go to Settings > iCloud > your iCloud > Password & Security > Get Verification code;
• Next, enter the six-digit code.
Fix 5: Restore Apple TV with iOS system recovery software (No Data Loss)
If all the solutions above fail to help you, we guess your Apple TV may suffer more serious issues. In this situation, users may download a professional iOS system recovery software to fix Apple TV stuck on could not sign in. This kind of tool takes the success rate and effectiveness at its centers. Whenever your devices, it will deliver an impressive result.
Among different software, TunesKit iOS System Recovery can always take a leading place in the market. In general, it is can fix over 30 system issues of iPhone, iPad, iPod Touch and Apple Watch. In terms of the Apple TV problem described in this tutorial, TunesKit can fix it at a faster speed and ensure a higher success rate. Besides, TunesKit can also be an effective tool when your Apple TV is stuck on Apple logo, black screen, airplay screen, etc.
A step-by-step guide:
Step 1: : When TunesKit is launched on your computer, you need to use a USB cord to connect your Apple TV to the computer. TunesKit will detect your device. Next, you need to tap Start.
Step 2: Now, it is time to select a mode (Standard Mode is recommended). Next, just click Next.
Step 3: The final step is to download the firmware package. Before downloading, you can choose to check the device mode to see if it is wrong and then click Download. The download process will not require a long time. When downloaded, you can click Repair to fix your Apple TV.
Fix 6: Restore Apple TV with iTunes (Data Loss)
Using iTunes is another solution to fix Apple TV system issues. Resorting to iTunes to restore means that your Apple TV will be subject to factory settings and lose all data. To use this method, you need to download the latest version of iTunes on your computer. If necessary, you need to back up all of your data.
• Unplug the power and HDMI cables from Apple TV, and open the latest iTunes on your PC;
• Plug the Apple TV power cable back in (3rd and 4th generation only). If you have a 2nd generation Apple TV, leave it disconnected from the power source;
• Wait for some time to let iTunes recognize Apple TV. If the summary page appears, just select Restore Apple TV;
• After the restore process is completed, you can disconnect the Apple TV from the computer and power it on. This Apple TV is now restored to factory settings, and you can check if your Apple TV becomes normal.
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