Sep 21, 2020

Solved: iPhone Can't Hear Calls

 People now complain that there is no sound on calls from their iPhone 11/XR/XS etc. This is very frustrating as it means they have trouble communicating with people through the calls. To help them get out of trouble, we write this blog to explain the related reasons and ways.


Part 1: Reasons about iPhone can't hear the caller

At first, let's look at the reasons behind it. The problem of the iPhone cannot hear caller is actually quite common, which can result in various causes. The following scenarios are some common ones.

1. iOS system glitches and errors.

2. Some wrong settings.

3. iPhone’s hardware issues.

Part 2: Full solutions to resolve iPhone no sound on calls

Now let's move on to the fixes to no sounds on iPhone calls. Firstly, we would like to introduce the greatest method and it can definitely deal with your problem with a 100% success rate.

The Best way

To resolve iPhone can't hear caller issue, the most effective way is to use related professional iOS system recovery applications, for example, TunesKit iOS System Recovery. This third-party tool can bring your iPhone back to normal no matter whether it has no sound when dialing, not working issues such as its power button and the like, or other intricate problems. Moreover, it can also fix other errors on iPad, iPod, and more iOS devices. What’s more, there is no need to worry about data loss as the software has 2 repairing modes including the Standard and Advanced modes.

The 3 easy steps to solve iPhone have no sound on calls are as presented here through this program with a simple interface and customer-friendly feature.

Step 1: Open TunesKit iOS System Repair for Windows and connect your iPhone with your personal computer by virtue of a USB cable. Then tap on the "Start" option and choose the "Standard mode" appears on the following screen. Finally follow the instruction to put your iPhone into DFU mode.


Step 2: Confirm the device model, iOS version, and other related information. After checking the information is right, click the "Download" button to let the program download and verify the firmware package matched with your iPhone.


Step 3: When the firmware package download is completed, press the "Repair" button to fix the iOS system. after the process is finished, your iPhone has no sounds on calls will be fixed without data loss.

Possible fixes

You may wonder more potential solutions to fix iPhone can't hear caller problem, so we listed some below. But it should be noted that they may not help.

1. Remove iPhone's case

The case on the iPhone may be responsible for the no sounds on calls, as the protector might accumulate some dust and debris that clog the iPhone receiver and microphone. If it is this case, you need to take off the case and clear out the particles, then trying out calling to check whether you can hear the sound on calls.

remove iphone's case

2. Unplug your headphone

Also, you can see if your iPhone is in the headphone mode because the device sometimes still gets stuck in headphones although you removed the jack. You can plug in and out the headphone of the iPhone several times until it is recognized disconnected to disable the headphone mode. And if necessary, clean out the particles and debris in the headphone jack.

3. Turn off Bluetooth

The Bluetooth being abled could also give rise to the iPhone cannot hear the caller and block the sound. So make sure you have turned off the Bluetooth by heading to the Settings of the device and find the Bluetooth to toggle it off.

4. Check some settings

When you did some wrong settings such as turning on the Silent mode and Do Not Disturb, The iPhone can't hear caller is a sure thing. Thus to avoid this situation, it is suggested that you should disable the Silent mode and locate the Do Not Disturb button in the Settings of iPhone, then switch the option off. Besides, you could also switch the Airplane mode on and off to see if the Wi-Fi network or cellular data works well.

5. Hard reset your iPhone

If there is still no sound on calls of your iPhone, then you possibly have to hard reset the device to resolve this problem. You can try the following procedures according to your iPhone models.

For iPhone 6 series, simultaneously hold the Home and Sleep buttons until the Apple logo appears on the screen.

For iPhone 7 series, press the Sleep and Volume Down buttons in the meantime until the Apple logo is shown on the interface.

For iPhone 8 and later, first, swiftly hold the Volume Up and Down buttons, then press down the Power button until the Apple logo pops up.

Bottom line

If there is no sound on your iPhone, try out the above 6 ways to resolve it. and be free to leave your comment and suggestions below.

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